Need help learning how to use a smartphone, tablet or other new tech tool? Have questions about email, writing a document, or setting up a social media account? The library is here to help!

We offer free, 30 minute one-on-one, goal-based tech help by appointment, and if your issue is beyond our skills we’ll try to find outside help for you. We offer appointments on the following days/times:

Mondays – 9:30 AM, 10:00 AM, 10:30 AM, 1:00 PM, 1:30 PM, and 2:00 PM.

Tuesdays – 3:00 PM, 3:30 PM, and 4:00 PM.

Give us a call at (262) 723-2678 to make your appointment. In order to make sure there are enough appointments for everyone, you can make a maximum of two appointments per month. If you’re a new student, the librarian will work with you to figure out your goals in the first appointment. 

Topics Librarians can help with: 

  • Library orientation including a tour & website/catalog overview
  • Basics of using a computer (mouse and keyboard usage, basics of using the Internet, etc) 
  • Using Libby to download eBooks and eAudiobooks
  • Essentials of Microsoft Word, Excel, or PowerPoint
  • Getting an email address
  • Using email more effectively (i.e. attachments, folders, etc)
  • Using the library’s online research tools & databases
  • Introduction to Facebook/Twitter
  • Basics of using a mobile device or tablet

Things Librarians are NOT able to help with: 

  • Advise or direct you regarding medical, legal, or financial decisions. This includes anything with credit cards or purchasing products online. 
  • Provide technical support for personal electronic devices (i.e. hardware/software installation or setup, data recovery, virus/malware removal, security settings, etc). We can only provide troubleshooting for library resources. 
  • Type or proofread documents.
  • Tutor or provide academic instruction.